- Payment terms: We accept PayPal ONLY.
- Shipping: Orders are shipped from Hong Kong by registered air mail. Reliable shipping is available through SpeedPost.
- Shipping charges are estimated and only accurate for single item order. Actual shipping cost will be quoted from in order confirmation email. Customer can contact us for more accurate shipping rate before placing order.
- Prices are subject to change without prior notice. Purchase multiple items may enjoy discount. Contact us for quotation.
- All Products are offered subject to remaining unsold.
- Orders may be rejected for any reason. Any prepayments will be refunded to the customer in this case.
- Orders Status: Pre-order items usually applies for new arrival products which are usually with limited stock. Backorder items are currently out of stocks and requires some lead time to fill up the inventory again. No stock status means the item is currently out of stock and has yet to order from suppliers.
- Prices exclude tax / duty, which may be collected by your postal service.
- All orders are subject to terms and conditions from Voyage Design and Consultants.
For large volume order, please send sales query to email@example.com.
- Add item to shopping cart. Estimated shipping charge will be added automatically.
- Click Checkout and enter shipping information. Please make sure your email and shipping address is correct.
- Click Submit Order button to place your order.
- You will receive an acknowledgement of your order placement by email immediately. After we have calculated the actual shipping charge, we will send you an order confirmation by email indicating the total price of your order.
- Send Paypal payment to firstname.lastname@example.org after receiving the order confirmation.
- The order will be shipped usually on the same day the payment being recevied.
Please note that the store is now running in limited resource on order processing. There will be some delay to recieve order confirmation and shipping. Thank you for your patient and attention.
General Terms and Conditions
After the order is placed, customer can cancel the order anytime by sending us e-mail before the order is shipped. All payment made will be refunded. Shipped orders cannot be cancelled. Please note that if we cannot receive your payment 3 days after order confirmation mail is issued, your order will be cancelled unsolicited.
Return and refund
You can return new, unopened items from a cancelled order within 2 weeks after they have been delivered to you. Items should be returned in their original packaging. Refund are only eligible for payment done through PayPal. Refund may also possible for order by bank payment, but customer will need to pay all the admission and wiring cost charged by the correspondence bank.
Return for repair
Any items to be returned must include a valid Return Material Authorization (RMA) number on the outside of the shipping box. Contact us for an RMA number. RMA numbers are valid for 14 days.
All shipping costs incurred in the exchange process will be paid by the customer and cannot be refunded.
Any defective items returned may only be exchanged for items with the same model number. Dead On Arrival (DOA) or defective parts may be exchanged for replacement within 2 weeks after they have been delivered to you. Under the following circumstances, items are not eligible for return:
- Items that are found to be damaged by improper use or installation.
- Items that are tested and found to be in proper working order will be returned to the customer at their expense.
- Custom built items, "special orders", Mini-PCI cards, antenna and pigtails , which are exchangable if found defective but are non-refundable.
Notice on custom duties and taxes
Our prices DO NOT include any customs, duties or value added taxes. The customers are responsible for all customs, duties and taxes. Our store does not pre-pay customs, duties or taxes that may be due to your country when you import an item from the Hong Kong.
Voyage Store cannot mark your package as a "gift" or "commercial sample".